Shipping Policy
Thank you for choosing Nerve Alive! We are committed to delivering your order as quickly and safely as possible.
Order Processing & Delivery Times
- All orders are processed and shipped out within 24 to 48 hours of payment verification.
- For orders within the United States, your package will arrive via premium carriers (such as USPS, FedEx, or UPS) within 5 to 7 business days.
- International shipping times vary depending on the destination, usually taking between 10 to 15 business days, subject to local customs clearance.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking link. You can use this link to check the real-time status of your delivery.
Please note: Orders placed on weekends or public holidays will be processed on the next business day.
Returns & Refund Policy (100% Satisfaction Guarantee)
Your purchase is completely risk-free. We believe so strongly in Nerve Alive that we offer a comprehensive 60-Day, 100% Money-Back Guarantee.
How Our 60-Day Guarantee Works
If you are not completely satisfied with the product, your results, or your experience within the first 60 days of your purchase, simply let us know, and we will issue a full refund. Here are the steps:
- Contact Us: Send an email to our customer support team at [email protected] within 60 days of your original purchase date.
- Return the Bottles: We will provide you with the return shipping address. Simply return all bottles of the product, whether they are completely full, partially full, or completely empty.
- Get Your Refund: Once we receive your returned package at our facility, we will process your full refund (minus any shipping and handling fees) to your original method of payment within 3-5 business days.
Important Refund Details
- The 60-day refund period begins on the day your order is placed.
- Return shipping costs are the responsibility of the customer.
- We recommend using a trackable shipping service when returning your product, as we cannot guarantee that we will receive your returned item.
- No questions asked, no hidden clauses, and no subscription traps. This is the extent of our confidence in Nerve Alive!
Contact Us
If you have any questions about your shipping status or our return process, please don't hesitate to reach out to our friendly support team.
Email: [email protected]
Phone: +1 323-372-9581